Refund Policy

Refund Policy

At OnePe, we are committed to providing a seamless and transparent shopping experience for all our customers. To ensure clarity, please review our refund policies for the following product categories before making your purchase:

1. Digital Products

Due to the nature of digital goods, all sales are considered final.

  • No Refunds: Once a digital product has been purchased and delivered, refunds cannot be issued under any circumstances.
  • Review Before Purchase: We encourage you to thoroughly review product details and descriptions before completing your purchase to ensure it meets your needs.

2. SaaS Products

Our SaaS products are offered on a subscription basis, giving you access to valuable services for as long as your subscription is active.

  • No Refunds for Subscriptions: Payments for SaaS subscriptions are non-refundable.
  • Subscription Validity: If a payment fails or a subscription is canceled, access to the service will remain active until the end of the current billing cycle.

Need Assistance?

If you have any questions or need help understanding our refund policy, please don’t hesitate to reach out to our support team at mail@onepe.co.

This policy is designed to maintain fairness for both our customers and the creators who bring their digital products and services to life on OnePe. Thank you for your understanding!